Heater turns on when water reaches 46 degrees Fahrenheit.
Heater remains functional to outdoor temperature of -48 degrees Fahrenheit.
Kane Manufacturer Warranty and Return Process:
Kane Manufacturing warrants its products to be free of defects in materials and workmanship under normal use for a period of one year from the date of purchase (power cords are not included in this warranty). Any product which we determine to be defective will be replaced or repaired (at our option) for no charge. Defective products can be returned to the retailer where they were purchased or shipped to our factory.
Prior authorization for returns (RGA#) should be obtained from Kane Manufacturing prior to shipping. Kane Manufacturing will assign your return request and authorization number. Shipments need to be prepaid with the authorization number visible on each carton within 30 days after authorization (collect or unauthorized shipments will not be accepted). Make sure your name and address are clearly marked on the product.
Include a copy of the invoice with product indicating date of purchase. Kane Manufacturing is not liable for loss or damage resulting from the alteration, misuse, or abuse of the product. Kane heat mat warranty is limited to repair or replacement of the product.